1. Who We Are and What We Provide
1.1. These Terms and Conditions govern membership in and the use of services provided by FHS Czech Republic s.r.o., with its registered office at Jankovcova 1569/2c, Holešovice, 170 00 Prague 7, Company ID No. 287 41 862, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 316862 ("FHS").
1.2. FHS enables its clients (the "Clients") to access discounted products, services and other benefits offered by FHS partners (the "Benefits"). Information about the Benefits is available primarily through the FHS online portal (the "Portal"), the membership card in Apple Wallet or Google Wallet, and communications from FHS.
1.3. The specific scope, price and availability of each Benefit may vary according to the terms of the relevant partner. Unless expressly stated otherwise, FHS acts as an intermediary in relation to the Benefits, while the relevant partner supplies the goods or services concerned.
2. Membership
2.1. A contract between FHS and a Client may be entered into by: a) the Client registering on the Portal and accepting these Terms and Conditions; b) the Client accepting a membership offer by email or by other written means; or c) activation of membership provided under a partnership between FHS and a sports club or another organisation.
2.2. Membership is intended primarily for professional and competitive athletes and for other persons to whom FHS offers membership, either individually or through a partner club. Admission of a Client is at the discretion of FHS.
2.3. The Client must provide true and up-to-date registration, contact and billing details and safeguard access to their user account and membership card.
2.4. Membership is personal. The Client must not make their account, membership card or any specific Benefit available to another person unless otherwise stated in relation to that Benefit.
2.5. Consent to receive marketing communications is voluntary and is not a condition of membership. The processing of personal data is governed by a separate Privacy Policy.
3. Types of Membership and Fees
3.1. FHS offers two types of membership: a) individual annual membership for a fee of CZK 1,000 excluding VAT; and b) club membership, provided to the Client free of charge under an agreement between FHS and the relevant club or another organisation.
3.2. Individual membership lasts for 12 months from activation. The fee is payable in advance using the payment details provided by FHS or against an invoice issued by FHS. Proof of payment will be sent to the Client electronically.
3.3. Individual membership will automatically renew for a further 12 months at the end of the agreed term unless the Client cancels the renewal before it takes effect. FHS will notify the Client by email of the upcoming renewal and the fee for the next term at least 30 days in advance.
3.4. The Client may disable automatic renewal at any time through the Portal or by notifying FHS. Disabling automatic renewal does not affect membership already paid for the current term.
3.5. Club membership lasts for the period specified in the agreement between FHS and the relevant club or for as long as the Client meets the eligibility requirements for that membership. Termination of club membership does not prevent the Client from continuing with individual membership.
4. Using the Benefits
4.1. The Client may use a Benefit in the manner specified on the Portal, on the membership card or in the relevant offer. Depending on the nature of the Benefit, the Client may need to send a simple order to FHS, contact the partner, use a discount code or follow other stated instructions.
4.2. The Benefits depend on the partners' current offers. FHS may therefore change their scope, terms and availability from time to time. Membership does not guarantee that any particular Benefit will remain available throughout the membership term.
4.3. The Client pays the price of a discounted product or service to the partner, or to FHS if specified in the relevant offer. The provider of the goods or services is responsible for their quality and delivery and for handling any related claims or complaints.
4.4. Each specific Benefit includes reasonable promotion of the partner and FHS on the Client's social media. The Client will provide such promotion to the agreed extent, professionally and in compliance with applicable law.
4.5. The Client must not misuse or resell the Benefits, obtain any improper advantage through them or act in a manner that seriously harms FHS or its partners.
5. The Portal and Membership Card
5.1. The Client may manage their membership and access the available Benefits through the Portal and, where this functionality is available, through a membership card in Apple Wallet or Google Wallet.
5.2. To use the membership card, the Client must have a compatible device and the relevant application. Use of Apple Wallet and Google Wallet is also subject to the terms and conditions of their respective operators.
5.3. FHS aims to keep the Portal and membership card continuously available but cannot guarantee uninterrupted operation. FHS may reasonably restrict their operation, in particular for maintenance, updates, security risks or circumstances beyond its control.
5.4. The Client must notify FHS of any defect or issue without undue delay. FHS will address it within a reasonable time, taking into account its nature.
6. Promotion of the Partnership and Confidentiality
6.1. The Client agrees to provide FHS with a photograph or other content for the purpose of promoting the membership or a specific partnership. The Client confirms that they are entitled to provide such content.
6.2. FHS may reasonably publicise the Client's membership, a Benefit used by the Client or a joint marketing activity.
6.3. Neither the Client nor FHS will disclose to any third party non-public business information obtained in connection with the partnership where its confidential nature is apparent. This does not apply where disclosure is required by law or by a competent authority.
6.4. The Client will not circumvent FHS for the purpose of taking over a specific commercial or marketing partnership individually arranged for the Client by FHS. This restriction does not prevent ordinary purchases from a partner or any cooperation that existed independently of FHS.
7. Suspension and Termination of Membership
7.1. The Client may terminate their membership through the Portal or by notifying FHS. Unless otherwise stated, membership will end upon expiry of the period already paid for.
7.2. FHS may suspend or terminate membership, in particular if the Client: a) fails to pay the agreed fee properly and on time; b) misuses the membership or any Benefit; c) makes their account or membership card available to another person; d) seriously or repeatedly breaches these Terms and Conditions; or e) acts in a manner that may materially harm FHS or its partners.
7.3. Unless the breach is particularly serious, FHS will first notify the Client and provide a reasonable opportunity to remedy it.
7.4. FHS is liable to the Client for loss or damage caused by a breach of its obligations to the extent provided by applicable law. However, FHS is not liable for a partner's performance, for circumstances beyond its reasonable control or for indirect loss or damage that it could not reasonably have foreseen.
8. Changes to These Terms and Conditions
8.1. FHS may amend these Terms and Conditions to a reasonable extent, in particular due to changes in applicable law, FHS services, the operation of the Portal, technology or its business model.
8.2. FHS will notify the Client by email of any change that is not merely administrative or favourable to the Client at least 30 days before it takes effect.
8.3. If the Client does not agree with a change, they may terminate their membership before the change takes effect. In that event, FHS will refund the proportionate part of the fee attributable to the period after termination. Any change in the membership fee will apply only to the following membership term.
9. Final Provisions
9.1. The legal relationship between FHS and the Client is governed by the laws of the Czech Republic.
9.2. If any provision of these Terms and Conditions is found to be invalid or ineffective, this will not affect the remaining provisions.
9.3. These Terms and Conditions take effect on 1 October 2026.